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Beginner

After activate the service

After activate the service the same problem.

 

Can you please attach console

Can you please attach console logs of ip phone?

 

Thanks

 

Regards

 

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
Beginner

provision_status_flag = 13***

provision_status_flag = 13
**** Wait Provison ****
provision_status_flag = 13
**** Wait Provison ****
provision_status_flag = 13
provision_task 3750 tftp_server_ip: 10.217.196.4
uptime: 0days,04:11:08 : CTLSEP442B031992E3.tlv updating
uptime: 0days,04:11:08 : CTLSEP442B031992E3.tlv not found in 10.217.196.4
uptime: 0days,04:11:08 : ITLSEP442B031992E3.tlv updating
uptime: 0days,04:11:08 : ITLSEP442B031992E3.tlv (HTTP)
uptime: 0days,04:11:08 : ITLSEP442B031992E3.tlv updated successfully
Process Trust File /CFG/VC_ITLSEP442B031992E3.tlv successfully
uptime: 0days,04:11:08 : ITL installed
uptime: 0days,04:11:08 : SEP442B031992E3.cnf.xml.sgn (HTTP)
Authenticating configuration file SEP442B031992E3.cnf.xml.sgn successfully
uptime: 0days,04:11:08 : Authenticating configuration file SEP442B031992E3.cnf.xml.sgn s
ccessfully
iptables: rule (does a matching rule exist in that chain?)
ip6tables: rule (does a matching rule exist in that chain?)
Dec 15 14:11:10 kernel: eth0: no IPv6 routers present
uptime: 0days,04:11:12 : Loads name : SCCP6945.9-4-1-3.loads
Authenticating SCCP6945.9-4-1-3.loads file successfully.
download_configuration_process(2866) : upgrade loads SCCP6945.9-4-1-3 fail
ffs_readfile 96 fd == ERROR (/CFG/ealarm.data)
iptables: rule (does a matching rule exist in that chain?)
ip6tables: rule (does a matching rule exist in that chain?)
iptables: rule (does a matching rule exist in that chain?)
ip6tables: rule (does a matching rule exist in that chain?)
iptables: rule (does a matching rule exist in that chain?)
ip6tables: rule (does a matching rule exist in that chain?)
00:04:11:23.292 - E/AMMU: Checking Protocol: Device=SCCP. Config=SCCP (OK)
00:04:11:23.326 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_alerting cfg ok.
00:04:11:23.326 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_reorder cfg ok.
00:04:11:23.328 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_line_busy cfg ok.
00:04:11:23.328 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_outside_dial cfg ok.
00:04:11:23.328 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_inside_dial cfg ok.
00:04:11:23.330 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_recorder_warning cfg ok.
00:04:11:23.330 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_mwi cfg ok.
00:04:11:23.332 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_monitor_warning cfg ok.
00:04:11:23.332 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_secure_warning cfg ok.
00:04:11:23.334 - E/PXMAN: pxman_set_g3_tone(). g3_tone rtl_nonsecure_warning cfg ok.
00:04:11:23.734 - E/ACCU: SCCP REG OK[(-1,0), (-1,0)]
00:04:11:23.740 - E/ACCU: SCCP REG OK[(0,0), (-1,0)]
00:04:11:23.814 - E/ACCU: SCCP REG OK[(0,0), (1,0)]
00:04:12:03.048 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/MissedCalls
00:04:12:03.050 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/ReceivedCalls
00:04:12:03.052 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/PlacedCalls
00:04:12:03.678 - E/SECLIB: Sec SSL Connection - Handshake failed.
00:04:12:04.682 - E/SECLIB: Sec SSL Connection - invalid session handle.
00:04:12:04.682 - E/xml_service_http_open_connect_v4 (4657): secSSLIsConnected(10.217.196
4:8443) -2!
00:04:12:04.684 - E/SECLIB: Sec SSL Close Connection - invalid session handle.
00:04:12:04.684 - E/xml_http_callback(9155) download update fail!
00:04:12:55.400 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/MissedCalls
00:04:12:55.402 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/ReceivedCalls
00:04:12:55.404 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/PlacedCalls
00:04:12:56.062 - E/SECLIB: Sec SSL Connection - Handshake failed.
00:04:12:57.066 - E/SECLIB: Sec SSL Connection - invalid session handle.
00:04:12:57.066 - E/xml_service_http_open_connect_v4 (4657): secSSLIsConnected(10.217.196
4:8443) -2!
00:04:12:57.068 - E/SECLIB: Sec SSL Close Connection - invalid session handle.
00:04:12:57.068 - E/xml_http_callback(9155) download update fail!
00:04:12:59.790 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/MissedCalls
00:04:12:59.792 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/ReceivedCalls
00:04:12:59.792 - E/xml_service_provisioning_internal_proc(8642) Not support Application:
isco/PlacedCalls
00:04:13:00.512 - E/SECLIB: Sec SSL Connection - Handshake failed.
00:04:13:01.514 - E/SECLIB: Sec SSL Connection - invalid session handle.
00:04:13:01.516 - E/xml_service_http_open_connect_v4 (4657): secSSLIsConnected(10.217.196
4:8443) -2!
00:04:13:01.516 - E/SECLIB: Sec SSL Close Connection - invalid session handle.
00:04:13:01.516 - E/xml_http_callback(9155) download update fail!
00:04:15:45.330 - E/DLM: No DNS server response!
00:04:15:45.334 - E/DLM: No DNS server response!
00:04:15:45.334 - E/xml_service_dns_lookup (4293): unknown host=<10.217.196.4>
00:04:15:45.336 - E/xml_http_callback(9155) download update fail! 
 

Hi.Have you tried to

Hi.

Have you tried to regenerate certificates mentioned above?

Is the phone time synchr with CUCM?

 

Let me know 

 

Regards

 

Carlo

Please rate all helpful posts "The more you help the more you learn"
Beginner

The time is synchronize  with

The time is synchronize  with cucm, I check under Operating System Administration  System Status. If I will regenerate certificate i will not have problem with the cluster because this is an productions environment with 3.000 devices.

 

Thanks for replay

Beginner

I regenerate Tomcat/vts then

I regenerate Tomcat/vts then restart tomcat/vts  database and nothing. After I reset the phone still receiving message connection failed.

Beginner

ciscocm.enable_sslv3-v1.0.cop

ciscocm.enable_sslv3-v1.0.cop.sgn

Highlighted
Beginner

Hey guys, After I install the

Hey guys,

 

After I install the SCCP6945.9-3-3-2-SR1 firmware and restart  sftp and the phones work both of them ( personal and corporate phone book).

Hi. Very good news!Older

Hi.

 

Very good news!

Older version alway work better than newer :)

 

5 stars to you

 

Cheers

 

Carlo

 

Please rate all helpful posts "The more you help the more you learn"
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