I have a CUCM 8.6.2 installed and I created the end users to generate the Corporate Directory, now I´m trying to provide XML directory for Third Party IP phones but when I put the directory service's URL in the phones they show me an error. Then I tried to access this URL using a web browser which shows the following error.
XML Parsing Error: XML or text declaration not at start of entity
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...