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CP-6945 codec issue on CME

k-baba
Level 1
Level 1

Hello,

I am facing a issue on making G722 codec setting for CP-6945 phone on CME.

IOS = 15.2(3)T2

firmware of CP-6945 = SCCP6945.9-3-1-3

Issue is when the phone is registered to CME, following error is shown.

%VOICE_CODEC-6-FALLBACK: ephone-3: Configured codec is not supported by phone/phone load, configuration retained, the voice codec fallback to g711ulaw

and by "show ephone registered", its codec becomes g711ulaw as follow.

Preferred Codec: g711ulaw (Configured codec g722-64 not supported by phone)

I used to have g722 by CP-6945 on CUCM, and compared phone config file (.xml file), and found the reason was because config file

by CME does not contain  <advertiseG722Codec>1</advertiseG722Codec> within <device> tag.

I manually editted the file and confirmed g722 by CP-6945 on CME, but the config file will be overwritten when someone changed ephone config.

If there any proper way to fill "advertiseG722Codec" on phone config file?

Regards,

-----------------

kouji baba

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