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CP-8800-A-KEM won't power on, on CP-8851 device

iverson.justin
Level 1
Level 1

I have POE switch and still my CP-8800-A-KEM won't power on with CP-8851 phone. Its only 1 KEM, am I missing something?  TAC hasn't proven much help.  Its a Dell POE IEEE 802.3af switch, 15.4 watts is more then enough power as my other IEEE 802.3af switch in lab works fine

3 Replies 3

Are you getting any messages on KEM, "detected but is disabled by the administrator". 

 

You need 802.3at PoE  to power up the 8851+KEM

 

Whats your switch model ? I face some issues when connected  to a SMB switch.

 

 



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No error message. My switches are Cisco SG350-28P-K9 and Dell Networking X1026P 802.3af power

SG350-28P-K9  switch Connect on 60W port which marked on yellow. The module will power UP. 

 

You need 802.3at PoE  to power up the 8851+KEM

 

 



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