I have a CP-8832-MIC-WLS wireless mics that will not pair to the CP-8832-K9. I have two of the conference phones and two mic kits that I've tried this with and they will not pair.
I've tried
- Start Pairing on the Conference phone, then press and hold the mute button for 3 seconds until the white light starts flashing. Tried this on and off the charging Unit.
- Press and hold the mute button until the white light starts flashing the start pairing on the Conference Phone.
- I've tried resetting the conference phone then retrying the above.
- I see no other settings on the device
- Active Load ID: sip8832.12-1-1-23
- Inactive Load ID: sip8832.12-5-1-16
- UCM Version: 11.5.1.15900-18
Is this not compatible with our UCM Version?