CP-BEKEM on 8851 disconected

[Marcelo Moreno]

Have a couple of 8851 with  1 BEKEM module installed, and I have the problem the the BEKEM module is getting disconected and after a few seconds it conect again.

My System version: 10.5.1.11901-1 and my SIP phone Firmware is sip88xx.10-2-1-16

[Wilson Samuel]

Hi Marcelo,

I would request you to upgrade the firmware to at least 10-2-2-16, the latest is 10-3-1.

You may find the firmware here

https://software.cisco.com/download/release.html?mdfid=286255329&flowid=54176&softwareid=282074288&release=10.2%282%29&relind=AVAILABLE&rellifecycle=&reltype=latest

HTH