Guys,
I am trying to setup digitnal networking between two untiy coneection clusters uisng intrasite. I have joined both clusters to a site. Sync is complete and users on both clusters can be seen on both clusters as either local or remote users.
When I send a message from user on cluster A to cluster B, this works in both diurections.
However cross-sercer logon or xfer does not work.
I have enable corss-server request and response on both servers. While trouble shooting I observed that on both servers when a handoff request is attempted, there is no B tone sent. I have put the trace on here, as it showed that the B tone is not been sent by the sending server hence cross-server request does not get sent to the destination server.
I have checked Search scope and partiton and all this are fine. I have ensured that the seacrh scope of the call handler for attemp-sign in on the sending location is the search scope of the derstination server...
I have enabled cross-server logon/xfer and also configure the required dial string
Any ideas why both servers are not sending B-tones?
+++Cross-serfer transfer...NO B tone sent (handoff reqeust B Tone) , No D tone received (handoff response D tone)+++
11:01:00, New Call, CalledId=79940000, RedirectingId=71538545, Origin=16, Reason=4, CallGuid=7E38B38765F540E9A1D4228575E0A121, CallerName=, LastRedirectingId=71538545, LastRedirectingReason=4, PortDisplayName=CUCM Port Group-087,[Origin=Unknown],[Reason=Forward No Answer]
11:01:00, AttemptForward
11:01:00, State - AttemptForward.cde!Dummy
11:01:00, Event is [NULL]
11:01:00, PHTransfer
11:01:00, State - PHTransfer.cde!LoadInfo
11:01:00, Event is [TrueEvent]
11:01:00, PHGreeting
11:01:00, State - PHGreeting.cde!PlayGreeting
11:01:00, Call answered if needed
11:01:00, Playing greeting for Call Handler: Opening Greeting
11:01:07, DTMF received [8]
11:01:12, DTMF added [3475399]
11:01:12, Event is [NULL]
11:01:12, HandOffRequest
11:01:12, State - HandOffRequest.cde!SetupHandOffRequest
11:01:12, Event is [TrueEvent]
11:01:12, State - HandOffRequest.cde!IsWaitPromptEnabled
11:01:12, Event is [TrueEvent]
11:01:12, State - HandOffRequest.cde!PlayPleaseWait
11:01:12, Event is [NULL]
11:01:12, State - HandOffRequest.cde!RequestHandOff------------------->(This trace seems to show that handof request is not enabled. The B tone is 11:01:53, Event is [NULL] also not sent, hence no D tone is received)
11:01:53, State - HandOffRequest.cde!LogFailureOnRequest
11:01:53, Event is [NULL]
11:01:53, State - HandOffRequest.cde!HandleFailureOnRequest
11:01:53, Event is [TransferFailure]
11:01:53, State - HandOffRequest.cde!RouteToRouteToRemote
11:01:53, Event is [NULL]
11:01:53, Idle
____________________________________________________________________
+++++cross-server logon no B sent, No D received++++++++++++
11:02:34, New Call, CalledId=79940000, RedirectingId=, Origin=16, Reason=1, CallGuid=E84B542F1BFE49989390BC2AD8297EE0, CallerName=Dicky Callow, LastRedirectingId=, LastRedirectingReason=1, PortDisplayName=CUCM Port Group-158,[Origin=Unknown],[Reason=Direct]
11:02:34, AttemptSignIn
11:02:35, State - AttemptSignIn.cde!Dummy
11:02:35, Event is [NULL]
11:02:35, SubSignIn
11:02:35, Subscriber Sign-In
11:02:35, State - SubSignIn.cde!AnswerPhone
11:02:35, Event is [TrueEvent]
11:02:35, State - SubSignIn.cde!AuthenticateUser
11:02:35, -->SubAuthenticate
11:02:35, State - SubAuthenticate.cde!TryCounter
11:02:35, Event is [NULL]
11:02:35, State - SubAuthenticate.cde!GatherID
11:02:35, Event is [FalseEvent]
11:02:35, State - SubAuthenticate.cde!LoadSubscriberMinimalData
11:02:35, Event is [NULL]
11:02:35, State - SubAuthenticate.cde!GatherPIN
11:02:35, -->SubAuthenticatePW
11:02:35, State - SubAuthenticatePW.cde!ValidatePwd
11:02:36, Event is [TTStarEvent]
11:02:36, <--SubAuthenticatePW
11:02:36, Event is [TTStarEvent]
11:02:36, State - SubAuthenticate.cde!TryCounter
11:02:36, Event is [NULL]
11:02:36, State - SubAuthenticate.cde!GatherID
11:02:41, Event is [CrossBoxHandOff]
11:02:41, State - SubAuthenticate.cde!RunHandOffRequest
11:02:41, -->HandOffRequest
11:02:41, State - HandOffRequest.cde!SetupHandOffRequest
11:02:41, Event is [TrueEvent]
11:02:41, State - HandOffRequest.cde!IsWaitPromptEnabled
11:02:41, Event is [TrueEvent]
11:02:41, State - HandOffRequest.cde!PlayPleaseWait
11:02:42, Event is [NULL]
11:02:43, State - HandOffRequest.cde!RequestHandOff -------->(same thing here..Infact using Remote port monitor,
the server pauses for a long time here)
11:02:43, Event is [NULL]
11:02:43, State - HandOffRequest.cde!LogFailureOnRequest
11:02:43, Event is [NULL]
11:02:43, State - HandOffRequest.cde!HandleFailureOnRequest
11:02:43, Event is [LogonFailure]
11:02:43, State - HandOffRequest.cde!PlayLogonFailure
11:02:48, Event is [NULL]
11:02:49, <--HandOffRequest
11:02:49, Event is [NULL]
11:02:49, State - SubAuthenticate.cde!RouteToNextConversation
11:02:49, Event is [NULL]
11:02:49, <--SubAuthenticate
11:02:49, Event is [NULL]
11:02:49, AttemptSignIn
11:02:49, State - AttemptSignIn.cde!Dummy
11:02:49, Event is [NULL]
11:02:49, PHTransfer
11:02:49, State - PHTransfer.cde!LoadInfo
11:02:49, Event is [TrueEvent]
11:02:49, PHGreeting
11:02:49, State - PHGreeting.cde!PlayGreeting
11:02:49, Call answered if needed
11:02:49, Playing greeting for Call Handler: Opening Greeting
11:02:53, Event is [HangupEvent]
11:02:53, State - PHGreeting.cde!DoHangup
11:02:53, Event is [HangupEvent]
11:02:53, Idle
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