CRS Password Recovery

[scottsassin]

I have an old version of CRS.  I am not sure what version.  I do not have the administrator username or password.  I need to recover it.  Does anyone know how?  I do have access to the windows server it lives on.

[anchoudh]

HI,

You can use the CET tool (not advisible only TAC uses it) to make it a  fresh install, and use Administrator\ciscocisco to login and select the  UCCX Admin user one more time.

If its a Windows based (UCCX 7.0 or earlier versions) , follow the below procedure for using the CET tool.

1. Start CET.
   1. Go to Start>Run and  type "cet" or run cet.bat in the "C:\Program Files\wfavvid"  directory
2. Select    "com.cisco.crs.cluster.config.AppAdminSetupConfig" from the config    object type tree and double click on the row at the right pane.
3. Select the "com.cisco.crs.cluster.config.AppAdminSetupConfig"  tab
4. Change the Setup State from to  "FRESH_INSTALL".
5. Restart the Node Manager services.
6. After the Node Manager service loads.  Launch the IE browser and browse to http:///Appadmin
7. Login Administrator/ciscocisco  credentials.

Hope this helps.

Anand

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