CM version 4.1-3
I have an issue with a CSS.
CSS_PRI has two partitions
I have about 100 phones with the DN in PT_ALL and a CSS of CSS_PRI and thy can all call each other fine.
one of the phones in PT_ALL can not be dialled by other phones with the CSS of CSS_PRI. Just get NU
it only works if I create a Translation pattern for the number in PT_private and forward it out with a css they does not include the PT_private partition
so for some reason when dialling this one extension the css must see the number in the PT_private partition. I have searched cm and can't find any instance of it in that partition could it be stuck somewhere?
Is it the same DN? for example 1000 in PT_private and 1000 in PT_ALL ?
If that is your case then is working as designed you will only reach 1000 in PT_Private and never 1000 in PT_ALL
If that is not our case, then perhaps you could elaborte, include extensions, partitions, css, etc. as much details as possible, it would be better if you could also include a CCM detailed trace of the call.
the DN = 500
all phones have the CSS that can see PT_ALL
there is only one instance of the DN 500 and thats in PT_ALL. but phone cannot dial it unless I put the number in PT_Private
like I say its only this one number all other phones are the same.
trace file on its way
Have you confirmed through the route-plan report that there is no orphan DN500 other than that in PT_ALL?
You should only see one instance, not including the translation if present. There is a DN500 that is not associated with the phone, and is not the translation then you should delete, it should not be active anyway.
Hope this helps