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CUAC advanced private phone book

mkhriesa
Level 1
Level 1

‎08-30-2018 03:29 AM - edited ‎03-18-2019 12:31 PM

Hi

We are upgrading our CUAC advanced from 10.5 to 11.02 , we will upgrade windows then SQl then CUAC (upgrade not fresh installation)

 

our operators have a private phone book (menu ), how can we keep it in the new version? should we install the new client over the old one without remove it to keep those numbers?

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3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

‎08-30-2018 07:39 AM

All the info should be stored in the server DB, not in the client, you should have all your info after the upgrade.

HTH

java

if this helps, please rate
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mkhriesa
Level 1
Level 1
In response to Jaime Valencia

‎08-30-2018 04:02 PM

so after i have to uninstall the old one and install the new client?

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Jaime Valencia
Cisco Employee
Cisco Employee
In response to mkhriesa

‎08-30-2018 08:01 PM

Yes

HTH

java

if this helps, please rate
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