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CUACS 12.X Download Link Broken

Ellen Kennedy
Level 1
Level 1

Anyone know where I can find the download for CUACS 12 other than cisco.com/go/ac or http://cisco-ac.arcsolutions.com?!

I have a valid account on this site with licensed products.

When going to Downloads, selecting Cisco Unified Attendant Console Standard, and clicking the download link next to 12.0.6 release, I get brought to a 404 Not Found page.

I've tried from every browser.

 

Does anyone possibly have the zip file saved anywhere that they can share with me?

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

You're right, just tried it and got the same error, you can try reaching out to your SE for this and let him know of this issue so he can find whoever is responsible for that site, I honestly don't know who is responsible for it, and the help option just sends you to the regular TAC contact information.

HTH

java

if this helps, please rate

View solution in original post

6 Replies 6

Jaime Valencia
Cisco Employee
Cisco Employee

You're right, just tried it and got the same error, you can try reaching out to your SE for this and let him know of this issue so he can find whoever is responsible for that site, I honestly don't know who is responsible for it, and the help option just sends you to the regular TAC contact information.

HTH

java

if this helps, please rate

helpdeskIT38637
Level 1
Level 1

Same error.

I need to download CUACS 12

Ended reaching out to a few people at Cisco and someone was able to provide me with the file In a drop box kind of thing.

My customer didn't have a valid smartnet account for CUACs, but we needed to put the install on a different pc because of the demand to work from home at this moment.

My Cisco SE/AM pulled through with a few different versions of CUACs for me.

If you would like for me to share a file with you, I don't mind.

This would be for the standard version (I have access to versions 10.0.1.1208 - 12.0.6.3955. Let me know.)

If you do need a different level of CUAC, I know that Cisco was made aware of the broken download links when I reached out to my Cisco Team.  No clue time frame to get those links fixed though.

 

Thanks,

Ellen

Give it another try, it should be working now.

HTH

java

if this helps, please rate

It's working now. Thanks a lot