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CUBE Call Loops

TexasBrandon
Level 1
Level 1

Got a issue that has been getting worse of the last few weeks.  It went from maybe a few loops to holy cow batman.  I have no way of seeing which calls are looping in which dial-peers because the show call history voice doesn't go that far back even though it was onl about 7 hours ago.  Is there anyway to see these calls that I am missing?  This particular CUBE doesn't handle much voice traffic compared to our other two but I want to get this resolved.  Any ideas would be greatly appreciated.

Oct  4 2012 03:11:37.899 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:13:25.281 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:15:05.991 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:16:15.177 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:17:12.350 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:18:48.012 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:19:30.021 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:19:50.902 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:20:46.399 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 03:21:08.799 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 10:43:06.920 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  4 2012 11:01:41.832 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:09:48.661 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:10:07.437 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:10:16.406 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:10:30.046 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:10:39.510 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:11:00.183 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:11:22.175 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:11:42.179 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:12:05.500 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:14:04.535 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:14:37.687 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:16:00.405 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:16:36.134 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:17:01.858 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:17:24.075 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:17:52.016 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:18:42.521 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:18:48.669 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

Oct  5 2012 03:19:20.237 UTC: %CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

====================================================================

AUDC1M1APVGR01#show proc cpu his

AUDC1M1APVGR01   03:02:40 PM Friday Oct 5 2012 UTC

      555555333333333333333333334444444444333338888844444555556666

  100

   90

   80

   70

   60

   50

   40

   30

   20

   10 ******                                   *****     *********

     0....5....1....1....2....2....3....3....4....4....5....5....6

               0    5    0    5    0    5    0    5    0    5    0

               CPU% per second (last 60 seconds)

====================================================================

            1    1       1 1 1111111111111111111111111111111211111

      797899298962888988808091112223422221311226322222211222034122

  100

   90

   80

   70

   60

   50

   40

   30

   20                                          *            *

   10 ******##*************#######################################

     0....5....1....1....2....2....3....3....4....4....5....5....6

               0    5    0    5    0    5    0    5    0    5    0

               CPU% per minute (last 60 minutes)

              * = maximum CPU%   # = average CPU%

=====================================================================

      221112111113111122121111121111111113111111311111902111211125111121111121

      009841472865448700616455836454577463513365446478900573786416485633550509

  100                                                 **

   90                                                 **

   80                                                 **

   70                                                 **

   60                                                 **         *

   50                                                 **         *

   40            *                                    **         *

   30            *                       *      *     **    *    *

   20 **** * * ***  ******* ***** * *** ***   *** * ******* *** ** **** ** ***

   10 ##**#*##**#************######*##**#***********######**#####***********##

     0....5....1....1....2....2....3....3....4....4....5....5....6....6....7..

               0    5    0    5    0    5    0    5    0    5    0    5    0

                   CPU% per hour (last 72 hours)

                  * = maximum CPU%   # = average CPU%

So based on Solarwinds and my router they both line up exactly as expected but I can't go that far back in the call history.  Please help

1 Reply 1

TexasBrandon
Level 1
Level 1

I forgot to add that our dial-peers generally point to CUCM and CUCME systems that we host.

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