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18907
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Replies

Cube sending 503 service not available to cucm

devraj123
Level 1
Level 1

Hi All,

Calling Number           : 27214921100
Called Number            : 0827718822

CUCM---------------------CUBE (2900 |15.4 M3)------------------ITSP

182.17.3.5                     182.30.50.13

when making oubound calls, cube is sending 503 service unavailable. we have working site as well with same model cube and configuration, its working there.

Cucm send invite and it gets 100 trying after that 503 service available is coming from CUbe imeediately. even not reaching to external leg.

Oct 17 12:14:33.836: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
INVITE sip:0827718822@182.17.3.5:5060 SIP/2.0
Via: SIP/2.0/TCP 182.30.50.13:5060;branch=z9hG4bK51212b3efc1
From: <sip:8834@182.30.50.13>;tag=572717~9ef3738a-e9a5-419e-997d-cad9d7f84eb1-30598611
To: <sip:0827718822@182.17.3.5>
Date: Mon, 17 Oct 2016 10:15:14 GMT
Call-ID: 96cbea80-8041a4b2-28fb-d321eac@182.30.50.13
Supported: timer,resource-priority,replaces
Min-SE:  1800
User-Agent: Cisco-CUCM10.5
Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY
CSeq: 101 INVITE
Expires: 180
Allow-Events: presence, kpml
Supported: X-cisco-srtp-fallback,X-cisco-original-called
Call-Info: <sip:182.30.50.13:5060>;method="NOTIFY;Event=telephone-event;Duration=500"
Call-Info: <urn:x-cisco-remotecc:callinfo>;x-cisco-video-traffic-class=DESKTOP
Cisco-Guid: 2529946240-0000065536-0000000952-0221388460
Session-Expires:  1800
P-Asserted-Identity: <sip:8834@182.30.50.13>
Remote-Party-ID: <sip:8834@182.30.50.13>;party=calling;screen=yes;privacy=off
Contact: <sip:8834@182.30.50.13:5060;transport=tcp>
Max-Forwards: 69
Content-Length: 0


Oct 17 12:14:33.836: //-1/96CBEA800000/SIP/Media/sipSPICopyStunConfigFromPeerToCCB: Firewall traversal is not enabled
Oct 17 12:14:33.840: //16773/96CBEA800000/SIP/Media/sipSPISetMediaSrcAddr: Media src addr for stream 1 = 182.17.3.5
Oct 17 12:14:33.840: //-1/xxxxxxxxxxxx/SIP/Media/sipSPIReserveRtpPort: reserved port 16820 for stream 1
Oct 17 12:14:33.840: //16773/96CBEA800000/SIP/Media/sipSPIAddSDPMediaPayload: Preferred method of dtmf relay is: 6, with payload: 101
Oct 17 12:14:33.840: //16773/96CBEA800000/SIP/Media/sipSPIDisplayStreamInfo:
          Stream type            : voice+dtmf
          Media line             : 1
          State                  : STREAM_IDLE (1)
          Stream address type    : 1
          Callid                 : -1
          Peer Callid            : -1
          RTP/SRTP Negotiated     : 0
          Negotiated Codec       : No Codec   , bytes :0
          Nego. Codec payload    : 255 (tx), 255 (rx)
          Negotiated DTMF relay  : inband-voice
          Negotiated NTE payload : 0 (tx), 0 (rx)
          Negotiated CN payload  : 0
          Media Srce Addr/Port   : [172.17.3.5]:16820
          Media Dest Addr/Port   : [ - ]:0

Oct 17 12:14:33.840: //16773/96CBEA800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 100 Trying
Via: SIP/2.0/TCP 182.30.50.13:5060;branch=z9hG4bK51212b3efc1
From: <sip:8834@182.30.50.13>;tag=572717~9ef3738a-e9a5-419e-997d-cad9d7f84eb1-30598611
To: <sip:0827718822@182.17.3.5>
Date: Mon, 17 Oct 2016 12:14:33 GMT
Call-ID: 96cbea80-8041a4b2-28fb-d321eac@182.30.50.13
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M3
Content-Length: 0


Oct 17 12:14:33.844: //16774/96CBEA800000/SIP/Media/sipSPICopyStunConfigFromPeerToCCB: Firewall traversal is not enabled
Oct 17 12:14:33.844: //16774/96CBEA800000/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x0x229FC460
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 27214921100
Called Number            : 0827718822
Source IP Address (Sig  ): 0.0.0.0
Destn SIP Req Addr:Port  : :0
Destn SIP Resp Addr:Port : :0
Destination Name         :

Oct 17 12:14:33.844: //16774/96CBEA800000/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 188
Disconnect Cause (SIP)   : 200

Oct 17 12:14:33.844: //16773/96CBEA800000/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 503 Service Unavailable
Via: SIP/2.0/TCP 182.30.50.13:5060;branch=z9hG4bK51212b3efc1
From: <sip:8834@182.30.50.13>;tag=572717~9ef3738a-e9a5-419e-997d-cad9d7f84eb1-30598611
To: <sip:0827718822@182.17.3.5>;tag=A0DFD58-784
Date: Mon, 17 Oct 2016 12:14:33 GMT
Call-ID: 96cbea80-8041a4b2-28fb-d321eac@182.30.50.13
CSeq: 101 INVITE
Allow-Events: telephone-event
Server: Cisco-SIPGateway/IOS-15.4.3.M3
Reason: Q.850;cause=0
Content-Length: 0


Oct 17 12:14:33.868: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
ACK sip:0827718822@182.17.3.5:5060 SIP/2.0
Via: SIP/2.0/TCP 182.30.50.13:5060;branch=z9hG4bK51212b3efc1
From: <sip:8834@182.30.50.13>;tag=572717~9ef3738a-e9a5-419e-997d-cad9d7f84eb1-30598611
To: <sip:0827718822@182.17.3.5>;tag=A0DFD58-784
Date: Mon, 17 Oct 2016 10:15:14 GMT
Call-ID: 96cbea80-8041a4b2-28fb-d321eac@182.30.50.13
User-Agent: Cisco-CUCM10.5
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: presence, kpml
Content-Length: 0


Oct 17 12:14:33.868: //16773/96CBEA800000/SIP/Call/sipSPICallInfo:
The Call Setup Information is:
Call Control Block (CCB) : 0x0x229F5DB0
State of The Call        : STATE_DEAD
TCP Sockets Used         : YES
Calling Number           : 8834
Called Number            : 0827718822
Source IP Address (Sig  ): 182.17.3.5
Destn SIP Req Addr:Port  : 182.30.50.13:5060
Destn SIP Resp Addr:Port : 182.30.50.13:33439
Destination Name         : 182.30.50.13


Oct 17 12:14:33.868: //16773/96CBEA800000/SIP/Call/sipSPIMediaCallInfo:
Number of Media Streams: 1
Media Stream             : 1
Negotiated Codec         : No Codec
Negotiated Codec Bytes   : 0
Nego. Codec payload      : 255 (tx), 255 (rx)
Negotiated Dtmf-relay    : 0
Dtmf-relay Payload       : 0 (tx), 0 (rx)
Source IP Address (Media): 182.17.3.5
Source IP Port    (Media): 16820
Destn  IP Address (Media):  -
Destn  IP Port    (Media): 0
Orig Destn IP Address:Port (Media): [ - ]:0

Oct 17 12:14:33.868: //16773/96CBEA800000/SIP/Call/sipSPICallInfo:
Disconnect Cause (CC)    : 63
Disconnect Cause (SIP)   : 503

Thanks in advance

15 Replies 15

Hi,

Both are delayed offer.

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