CUBE SIP transfer-hold error

[carlos_Canepa]

ello Guys,

I´m having issues when performing hold or transfers via sip provider. 

The scenario is like this: PHONEA-CUCM-CUBE-SIP PROVIDER

When PHONEA receive a call,from outside (sip provider), if the user puts the call on hold/transfer, the user does not hear any music on hold, or dialtone, so the call cutsoff by time.

But if PHONEA does not use Hold/transfer the call works ok.

The calling number is 45903700 and the called number is 4000 (20354000)

Thanks in advance

[Mohammed al Baqari]

Did you disable supplementary service refer and 302 on cube

no supplementary-service sip refer
no supplementary-service sip 302

[carlos_Canepa]

Hi Mohammed,

Thanks for your reply I will test it and come back with the results.

Regards.