CUC-AA Issue

[aslam.bajwa]

Hello All ,

I have configured Auto Attendant all call Handler ( Greeting) are working , but i want main greeting to play again if there is no input from caller on sub-Greeting .  i need to configure main greeting for all sub greeting . please advise

Regards ,

[Aseem Anand]

Hi Aslam,

Can you elaborate as to how the call handlers have been setup right now? 

Have you created one main call handler and then sub call handlers based on the caller input given by the caller and you want it the user does not press any digit then it should play the main call handler greeting again? If this is correct then you can use the option "Times to Re-prompt Caller" under greetings >>> Standard/Alternate whichever you are using.

Aseem

[aslam.bajwa]

Thanks Aseem , its sound good . i will check it soon .

Regards ,