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CUC No port can answer calls and Unable to send MWI request

CN_donke.xu
Level 1
Level 1

Hello Friends

I met two error of CUC.

1. Unable to send MUI requests to phone system Ponesystem from server cuc01.

2. No ports can answer calls from phone system Phonesystem on server cuc01

But After i resolve this two question ,I still can turn on the phone lamp or recording a voice message for a user .how to deal with this problem ?

Best Regards

Donke xu

3 Replies 3

Terry Cheema
VIP Alumni
VIP Alumni

Looks like you haven't configured ports on Unity Connection. Watch this quick youtube video for CUCM and Unity Connection integration.

https://www.youtube.com/watch?v=Vb-ic_3Iju8

Otherwise you can refer to the Cisco docs here:

For SIP integration: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/integration/guide/cucm_sip/cucintcucmsip/cucintcucmsip060.html

For SCCP: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/integration/guide/cucm_sccp/cucintcucmskinny/cucintcucmskinny070.html#wp1153185

Once you correct your configs, if you still have issues, post it back here.

-Terry

Please rate all helpful posts

Updated the URL

Thanks for you advice  i had check the sccp config , and i had configured ports,but there still some unknown problem.

I can't enter my voicemail box,but i don't know why.