CUCM 10.5 Compatibility with UCCX 8.5.1

[engineerangelo]

Hi,

Is CUCM 10.5 compatible with UCCX 8.5.1? I couldn't find a document regarding this one.

Thanks.

[Aaron Harrison · Accepted solution]

Hi

The matrix for 8.5.1 SU4 (the latest) is here : http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_8.5(1)_SU4

CUCM 9.1(2)SU1 is the latest version it is compatible with, so no is the answer to your question.

Regards

Aaron

[Aman Soi · Accepted solution]

Hi,

It is not supported.You need to have at least CUCM 9.1

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.5(1)

Solution Products and Components

Cisco Unified Communications Manager and Business Edition 60001 and 70001		Gateways for Outbound Agent and IVR2	Cisco MediaSense	Cisco Unified Presence Server (CUPS)	Cisco SocialMiner3	Cisco Prime Collaboration
9.x	10.x					Prime Deployment	Prime Assurance5
9.1.1(a) 9.1(2) 9.1(2)SU1 9.1(2)SU2	10.0(1) 10.5(1)	Router Series 28XX 29XX 38XX 39XX Cisco IOS 15.1(4)M 15.2(4)M3 15.3(3)M34 15.1(T) or later version	10.0(1) 10.5(1)	9.1(1) 10.0(1) 10.5(1)	10.0(1) 10.5(1)	10.5(1)	10.5(1)