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CUCM 12.0 Branding

ruudvanstrijp
Level 4
Level 4

Hi,
I can't really find any topics about the new CUCM 12.0 branding feature yet. I have tried to set up a branding.zip file with the contents as specified in the guide, but CUCM throws the following error:  "Error: Uploaded zip file is invalid. Please refer to help document for more details. "

The ZIP file has the following contents, as per the documentation:

/Branding/

/Branding/branding_logo.png

/Branding/ccmadmin/

/Branding/ccmadmin/brandingHeader.gif

/Branding/ccmadmin/BrandingProperties.properties

/Branding/ccmadmin/ciscoLogo12pxMargin.gif

 

The BrandingProperties.properties file has the following plain text format:

heading.heading.color="#FFFFFF"
header.navigation.color="#FFFFFF"
splash.hex.code.1="#A20067"
splash.hex.code.2="#474498"
splash.hex.code.3="#65318B"
header.go.font.color="#FFFFFF"
header.go.background.color="#FFFFFF"
header.go.border.color="#FFFFFF"
splash.username.color="#FFFFFF"
splash.password.color="#FFFFFF"
splash.login.text.color="#FFFFFF"
splash.login.back.ground.color="#FFFFFF"
splash.reset.text.color="#FFFFFF"
splash.reset.back.ground.color="#FFFFFF"
header.admin.color="#FFFFFF"
header.hover.link.color="#FFFFFF"
splash.header.color="#FFFFFF"
splash.version.color="#FFFFFF"

Does anyone have any experience with this yet?

Regards,
Ruud van Strijp

13 Replies 13

asalgueiro86
Level 1
Level 1

Hi Ruud,

I'm having the same problem. Which program are you using to create the zip branding file ?

Best Regards,
André Salgueiro

Dennis Mink
VIP Alumni
VIP Alumni

Hi @Dennis Mink,

 

Yes, I followed that guide, but at that time in my lab environment does not work.

 

Did you get it done ?

 

Thanks,

André

hello,

Any luck ?
I am also trying to append logo in self care portal.

but getting the same error when uploading branding.zip

Hi @Anil Sharma,

 

No luck so far...

mbuttnerMSI
Level 1
Level 1

Having the same issue. Found bug https://bst.cloudapps.cisco.com/bugsearch/bug/CSCve33080

 

Opened a TAC Case to see if documentation is incorrect, a bug or a workaround. Running 12.0(1)

mbuttnerMSI
Level 1
Level 1

TAC confirmed bug with no public release or workaround yet.... 

Thank you for information.           

\

.

Thanks for the information!

 

Best Regards,

If these features are tested, it would be nice to know under what conditions they were so we can make sure it is not something we've done. 

 

That's 0/3 on interesting CSR 12 features that don't work out of the box for me - and I thought we were over the ".0" release stigma. Guess not!

Nope, this 12.0 unfortunately is still 'beta' to me. Seeing there haven't been any SU's in over half a year shows me Cisco as totally abandoned this release as well and only focusses on 12.5.

I haven't deployed it at any customer yet, and I'm sad I deployed it in my lab since I feel like I'm behind on newer 11.5 SU4 fixes.

jrble819
Level 1
Level 1

If anyone is still having the issue, make your Branding folder a lowercase "b".  All of the documentation has a capital "b" but after doing some troubleshooting with TAC it seems as though CUCM 12.5 (at least) is looking for the lowercase "b".

I'm using CUCM 12.5(1)SU2

I tried to use "b" but it still not working!!

 

2020-02-26 17_36_10-Branding.png

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