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CUCM 3rd party Billing applications

stharmal
Level 1
Level 1

Hi there,

I have a client who is running cucm 8.5 . Want a 3rd party application for CDR accounting.

Does not have much to spend for this purpose.

Can you recommend one ?

Also can you recommend few companies who can do this ?

What do you think about Calltrack ?

Regards

Si

6 Replies 6

Chris Lee
Level 1
Level 1

Hi Si,

Would something like this work for your customer?  CDR logs are externally FTP'd and processed in a SQL database (can use the free MySQL community edition).  This app can run queries and send scheduled emails of custom queries as well.

Regards,

Chris

Thank you

Dear Chris

Need you help as how to load/setup this Sql process for monitoring these CDR's

kindly mail the same to me at teamglobal@gmail.com

Chris Deren
Hall of Fame
Hall of Fame

Si,

There is many vendors out there and you can search this forum for some examples. I've used ISI, eCAS and few others and they work fine, don't think they are cheap though.

Chris

Rob Huffman
Hall of Fame
Hall of Fame

Hi Si,

In addition to the great info from two of my faves Chris & Chris (+5 )

The list from Tere @ Cisco in this very recent thread is very extensive

have a look (she's done a fine job!!);

https://supportforums.cisco.com/message/3702926#3702926

Cheers!

Rob

"Always movin' ahead and never lookin' back" - Springsteen

Thank you guys, it is valuable information.