12-27-2011 10:36 PM - edited 03-16-2019 08:43 AM
Hi, All!
We are using CUCM 5.1.3.7000 and have noticed, that after some system patch was installed, built-in DRS has stopped to make sсheduled backups.
When we are trying to do manual backup, it says:
Failed to initiate backup. Backup failed, unable to create backup storage directory: /common/drf/(backup_data)/.
What might cause such bad behaviour?
Solved! Go to Solution.
04-24-2012 04:03 AM
Hi Shahnawaz,
i think you have to free up space in the DRF folder using the root account.You may want to open a TAC case for this as this requires root access.
Take the Root access and use these commands.
[root@ccmpub tacuser]# cd /common ("tacuser" is the root account created )
[root@ccmpub common]# ls -l
you will find DRF directory with huge filesize.
drwxrwxrwx 32000 root root 901120 Jun 24 02:00 drf
Go to that directory,
[root@ccmpub common]# cd drf
Delete the folders using the command rm -d -rf
Hope this helps.
Regards,
Abdul
Please rate helpful posts !!!!
12-29-2011 04:00 AM
Rinat,
The error is because 91% of the server hard disk space is used & DRS is not getting enough space to create backup image. Pls vacate the disk & try to run the backup.
Even after having enough HDD space, if u continue getting the message, then look for DRS's permission to that folder where it creates backup image. Did the patch installation mess it up.
Pls rate the post if it helps.
GP.
12-29-2011 10:56 PM
Hi, Gajanan!
Thanks for reply.
Could you please advice how to clear active partition effectively?
12-30-2011 10:41 AM
04-23-2012 11:51 PM
Hi, Gajanan,
In our case there is enough space on HDD still we are not able to take back.
Even after having enough HDD space, if u continue getting the message, then look for DRS's permission to that folder where it creates backup image. Did the patch installation mess it up.
Please let me know how to do DRS's permission to that folder ?
04-24-2012 12:11 AM
Hi Rinat,
Seems like you are hitting CSCsm33625 . Try to change backup path from /common/drf/(backup_data)/. to /common/drf/(backup_data)./
Regards,
Abdul
Please rate helpful posts !!!!
04-24-2012 02:40 AM
HI Abdul,
No luck it don't work for me
please let me know how to do DRS's permission to that folder ?
I am getting following error in SDI logs
2012-04-23 17:39:44,467 INFO [NetMessageDispatch] - drfUtils:deleteFile: File deleted :/common/drf/dUmmI_Drf
2012-04-23 17:39:44,467 INFO [NetMessageDispatch] - drfutils.sftpOperation: executing sftp command: /usr/local/platform/cli_scripts/run_script /usr/local/platform/bin/drf_sftp.sh admin@192.168.42.68
2012-04-23 17:39:47,436 DEBUG [NetMessageDispatch] - drfUtils:sftpOperation: Successfully executed sftp command in allotted time
2012-04-23 17:39:47,436 INFO [NetMessageDispatch] - drfUtils:makeDirectory: Creating directory: /common/drf/2012-04-23-17-39-47/
2012-04-23 17:39:47,449 DEBUG [NetMessageDispatch] - drfUtils:makeDirectory: Error - directory creation failed for: /common/drf/2012-04-23-17-39-47/, stdErr: /bin/mkdir: cannot create directory `/common/drf/2012-04-23-17-39-47': Too many links.
Waiting for your reply.
Thanks in advances
04-24-2012 04:03 AM
Hi Shahnawaz,
i think you have to free up space in the DRF folder using the root account.You may want to open a TAC case for this as this requires root access.
Take the Root access and use these commands.
[root@ccmpub tacuser]# cd /common ("tacuser" is the root account created )
[root@ccmpub common]# ls -l
you will find DRF directory with huge filesize.
drwxrwxrwx 32000 root root 901120 Jun 24 02:00 drf
Go to that directory,
[root@ccmpub common]# cd drf
Delete the folders using the command rm -d -rf
Hope this helps.
Regards,
Abdul
Please rate helpful posts !!!!
01-24-2019 08:20 AM
@abarkalg Hi, how does one change that? sorry am new to CUCM.
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