Solved: Re: CUCM 6.0 BE - How do I find out what I am licensed for?

olighec · ‎10-11-2007

My company purchased CUCM6.0 Business Edition and finally received it. All I have done so far is put it in the rack and turn it on. I have also run the installation wizard that starts when you first start the machine.

Now, I am configuring Unity Connection for voicemail ports and have run into a licensing problem. It only has the demo licenses installed so I can't really do anything with it.

All I received was the box with a server, some installation and restore DVDs, and some folders with software serial numbers in them. Was I supposed to receive license files as well? How do I figure out how many DNs, users, VM ports, etc. I am licensed for and how can I install them into the system?

Sorry for the newb-ish question. I am used to configuring Callmanager Express systems, which seem to be more straightforward. :)

Rob Huffman · ‎10-11-2007

.........from previous

For CCM

Obtaining a License File

Use the following steps to obtain a license file for a new installation of Cisco CallManager phones nodes and for updating the licenses when new phones are added.

--------------------------------------------------------------------------------

Step 1 When you place an order for Cisco devices, Cisco provides a Product Authorization Key (PAK).

Step 2 Register the PAK with Cisco CallManager using the License Registration web tool that is provided on CCO.

Step 3 You must enter the MAC address of the Cisco CallManager server that you are requesting the licenses for, and a valid E-mail Id. You must enter the number of nodes and phone units that you want licenses for.

--------------------------------------------------------------------------------

Note You can determine the number of phone unit licenses that you will require for each phone type using License Calculator in Cisco CallManager Administration. See the "Calculating License Units" section.

--------------------------------------------------------------------------------

Step 4 CCO generates a license file with the number of unit licenses that you requested and sends it you via E-mail using the E-mail ID that you provided in step Step 2

Step 5 You must upload the license file to the server with the matching MAC address that you provided in Step 3

Hope this helps!

Rob

View solution in original post

aramos17428 · ‎10-11-2007

Oighec,

Out of the box I think you get 50 device license with CM6 BE. With unity you'll get the default license file. You will need the device pack number so you can get your licenses then you apply to CM via the licensing manager and the same for Unity connections.

hth

armando

olighec · ‎10-11-2007

OK, so am I understanding you correctly that I need to purchase any Unity Connection licenses that I wish to use? (I think the Demo license allows for something like 2 ports and I don't know how many users)

Also, I have purchased additional DLU's for connected devices. Do those replace the 50 DLUs that come with the system, or are they in addition to them?

Thanks,

Chris

Rob Huffman · ‎10-11-2007

Hi Chris,

Here is a clip from an excellent answer to this question from Arun @ Cisco Systems in a recent "Ask the Expert" event;

1) CUCM6-BE base package includes 7828 server, software and the first 50 seats. Each seat includes a CUCM user and a VM box. These are permanent licenses.

In addition to the seats, CUCMBE also has 50 device license units pre-populated for initial installation and configuration. DLUs should not be confused with the 50 seats that are included in the base package. The 50 device licenses are not cumulative. They will be removed from the system when purchased device licenses are uploaded on the system.

2) The add-on user licenses are required to build out a specific configuration. For example, if the system needs to support 150 7940 IP phone users, then you need to purchase the base package (which includes 50 seats), then you need to order qty 2 of the 50 seat add-on license to build out the 150 users. You then need to purchase phones and device licenses (4DLUs per 7940 x 150 = 600DLUs).

Here is the thread;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Expert%20Archive&topic=Voice%20and%20Video&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddf73d5/2#selected_message

Obtaining and Installing a License File

License files, which enable the features purchased by the customer, are required for configuring a new Cisco Unity Connection system and for adding or changing licensed features. You obtain the license files by completing registration information on Cisco.com.

Shortly after registration, Cisco e-mails the license files. The e-mail from Cisco contains instructions on how to save and store the files.

The following information is required during registration:

The MAC address (physical address) for the network interface card (NIC) in the Cisco Unity Connection server.

The product authorization key (PAK), which appears on the sticker located on the back of the Cisco Unity Connection Application Software Media kit.

This section contains three procedures. Do them in the order listed.

To Get the MAC Address of the Cisco Unity Connection Server

--------------------------------------------------------------------------------

Step 1 Log on to Cisco Unified Communications Operating System Administration.

Step 2 On the Show menu, click Network.

Step 3 Write down the value for MAC Address, excluding the hyphens (for example, if the physical address is 00-a1-b2-c3-d4-e5, record 00a1b2c3d4e5), or save it to a file that you can access during online registration.

--------------------------------------------------------------------------------

To Register and Obtain the License Files

--------------------------------------------------------------------------------

Step 1 Go to the software registration site at http://www.cisco.com/go/license (URLs are case sensitive).

Step 2 Enter the PAK and click Submit.

Step 3 Follow the on-screen prompts.

Step 4 You will receive an e-mail with the Cisco Unity Connection license file.

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/administration_cmbe/guide/6xcucmbesag310.html

continued on next post........

Rob Huffman · ‎10-11-2007