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CUCM 6.1.2 publisher database is down

Hi,

I faced one issue with CUCM 6.1.2 publisher server was having "UNEXPECTED INCONSISTENCY" error while booting and it asked me to insert a recovery disk. I had applied the recovery image and it fixed the corrupted files. However after booting the server, CUCM was pingable and reachable via SSH only but not WEB.

After checking command "utils service list" it shows be the below services only:

System SSH

Cluster Manager

 

and database was down. I have attached a snapshot of the command results. Could you please check it and inform me if there is any resolution for that issue?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Cisco Employee

Re: CUCM 6.1.2 publisher database is down

License is tied to the MAC address, if you use the same server, same license will work.

HTH

java

if this helps, please rate

View solution in original post

4 REPLIES 4
Hall of Fame Cisco Employee

Re: CUCM 6.1.2 publisher database is down

If the recovery disk didn't work, your best option is to restore from a backup and make sure that the server's HDDs are still in good state.

HTH

java

if this helps, please rate

Re: CUCM 6.1.2 publisher database is down

Thanks Jaime for your update.

 

Do I need to rehost the licenses? Or it should work on the same MCS server and its same MAC address?

 

Thanks.

Hall of Fame Cisco Employee

Re: CUCM 6.1.2 publisher database is down

License is tied to the MAC address, if you use the same server, same license will work.

HTH

java

if this helps, please rate

View solution in original post

Re: CUCM 6.1.2 publisher database is down

Thanks Jaime. I will try it out.

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