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CUCM 6.1 and the Common Partition - deleting logs

JeremyL
Level 1
Level 1

Does anyone know how to delete the log files that keep stacking up in the common partition? Thanks.

1 Accepted Solution

Accepted Solutions

Michael Owuor
Cisco Employee
Cisco Employee

Good Morning Jeremy,

In Alert Central of RTMT, you can set the properties of the LogPartitionLowWaterMarkExceeded alert to notify you when the threshold is exceeded so that you may have time to clean things up. The default threshold is 90%. You may set it lower if need be. The Log Partition Monitoring service monitors the Common partition disk space and initiates an the alert when this low water mark is crossed.

To manually clean things up, you could use the RTMT Trace and Log Collection tool to download and delete files proactively. If you select the 'Collect Files' option, you will have the choice of deleting collected log files from the server.

Hope this helps.

Regards,

Michael.

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4 Replies 4

Michael Owuor
Cisco Employee
Cisco Employee

Good Morning Jeremy,

In Alert Central of RTMT, you can set the properties of the LogPartitionLowWaterMarkExceeded alert to notify you when the threshold is exceeded so that you may have time to clean things up. The default threshold is 90%. You may set it lower if need be. The Log Partition Monitoring service monitors the Common partition disk space and initiates an the alert when this low water mark is crossed.

To manually clean things up, you could use the RTMT Trace and Log Collection tool to download and delete files proactively. If you select the 'Collect Files' option, you will have the choice of deleting collected log files from the server.

Hope this helps.

Regards,

Michael.

Thanks - that worked.

Hello Michael,

I have a similar situation with CallManager 5.1, the disk usage almost reach 100% on Disk/Active.

Is there a way to delete logs and traces (none trace has been activated) on the Active Partition using RTMT?

Regards

Walter Flores

It's completely normal for CM5.1 to run at 90%+ on the active partitions, however there are a number of bugs relating to excessive (I'd say 97%+ usage) on these partitions.

Do a search on the bug toolkit, but to get you started:

CSCsc83849 - Refers to fact that thresholds should be 96%, as over 90% is normal.

CSCsg60309 - Contains proceudre for getting rid of some post-upgrade files

CSCsg54205 - Contains procedure for getting rid of some log files...

CSCse82038 - Some license log file filling up disks...

Hope this helps

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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