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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

CUCM 6 and Corporate directory

Hello all,

    I have CUCM 6 and added the CIPC. In the CIPC i can saw the corporate directory and all end user also but when i want to DIAL to any person (user) then no operation means dial key is not working. can any one please tell me how to solve this problem ?

thanks in advance.

Mukesh

1 ACCEPTED SOLUTION

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CUCM 6 and Corporate directory

Hi

Have you filled in the  Telephone Number field for the users? Without this the entries will have no number, so you can search them, but not dial them.

Regards


Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
3 REPLIES 3

CUCM 6 and Corporate directory

Hi

Have you filled in the  Telephone Number field for the users? Without this the entries will have no number, so you can search them, but not dial them.

Regards


Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Beginner

CUCM 6 and Corporate directory

Thanks Aaron

CUCM 6 and Corporate directory

No problem

Aaron Harrison

Principal Engineer at Logicalis UK

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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