CUCM 6 and Corporate directory

[mukeshrulaniya]

Hello all,

    I have CUCM 6 and added the CIPC. In the CIPC i can saw the corporate directory and all end user also but when i want to DIAL to any person (user) then no operation means dial key is not working. can any one please tell me how to solve this problem ?

thanks in advance.

Mukesh

[Aaron Harrison · Accepted solution]

Hi

Have you filled in the  Telephone Number field for the users? Without this the entries will have no number, so you can search them, but not dial them.

Regards

Aaron

[mukeshrulaniya]

Thanks Aaron

[Aaron Harrison]

No problem

Aaron Harrison

Principal Engineer at Logicalis UK

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