CUCM 7.1.3 Incorrect Time 7940 (Hour Out) October 2010

[Jason Nash]

Hi There,

Has anyone else found a problem with the time shifting an hour forward on the first generation Cisco 7940's this morning. We are running CUCM 7.1.3.30000-1 and all of our SCCP 7940's are running firmware load 'P00308010200' with CUCM date/time groups set to the '(GMT) Europe/London*' timezone. It is as if the last Sunday in October daylight savings have kicked in a week early.

All CUCM nodes have the correct date/time and all of the newer java based Cisco 7942s ('SCCP42.8-5-3S') and 7941's ('SCCP41.8-5-3S') are fine showing the correct date/time.

Sounds like we could have a phone load or CUCM bug, just about to get this logged with Cisco. Not causing major issues at this time apart for generating calls to our support desk!

Jason

[KiloBravo]

I don't know if anyone else is having this issue but it's happening to a few of our customers this year on versions 7.1.3 and 7.1.5.

Can anyone confirm that the above patches would resolve this problem? or do i need to find a patch released this year?

Thanks

[Jason Nash]

Patch worked fine for us last year (Oct 2010) on 7.1.3 but we are running GMT (Europe/London) our clocks are not due to change until this weekend so until then cannot advise if it is still correct.

Which timezone do you have an issue with?

[KiloBravo]

Customers are in the UK so same timezone as yourself.

i just spoke to cisco who have said that there is no patch for 7.1.3 this year but there is one availble for 7.1.5.

will install this patch and see how it goes.

cheers

[Dominic Ellis]

Hi Kalebaks - do you have the link and or name of the patch to install for 7.1.5

Regards

Dominic

[KiloBravo]

Please find the below link to download patch file for 7.1.5:

ciscocm.dst-updater.2011h-1.el5.7.1.5.cop.sgn 

http://www.cisco.com/cisco/software/release.html?mdfid=282421166&flowid=5328&softwareid=282074298&release=7.1%285-2011o%29&relind=AVAILABLE&rellifecycle=&reltype=latest

Hope this helps.

[Dominic Ellis]

Thanks for your help Kalebaks