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CUCM 7.1.3 - No caller name display

We have CUCM 7.1.3 installed one year back and everything worked fine. Suddenly, one odd day, 'caller name' vanished from called phones. Also, caller cannot see the called party name while in ringing or connected state.

Any guess, what could have screwed this up?

- saif

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Re: CUCM 7.1.3 - No caller name display

Try reloading before worrying. That is also a good occasion to install the latest Service Patches.

Re: CUCM 7.1.3 - No caller name display

We have done the following:

-Rebooting the cluster

-Update the latest Service pack

-Rebuilt the publisher from the backup

-UPGRAGED to CUCM 8.5.1

STILL.....there is no caller name.

Is there any global service/enterprise parameter that someone might have changed and it let to this problem?

-Saif

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