CUCM 7.1 Question: Automated reporting with CDR

[adham_tahoun]

Hi All

One of our customers is asking for automated CDR reports to be sent to his mail on a monthly basis, I have done the necessary configuration (

Mail Id, Password, Mail Domain, Mail Server Name) along with the schedule, but nothing seems to be imported.

Am I missing something?

Thanks for your help.

AT

[Joseph Martini]

Check out this documentation defect about who actually gets the reports:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsz27267

[adham_tahoun]

Thanks

But it is not being received at all by the mail ID provided

Sent from Cisco Technical Support iPhone App

[adham_tahoun]

Any idea ?

Sent from Cisco Technical Support iPhone App

[Chris Lee]

Don't know if this will help, but something like this?

Once you define the report you want, it then can be schedule on a daily, weekly, monthly basis to be emailed or FTP'd: