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CUCM 7 and Unity Connection 7 - unable to reach voice mail

Sergey Balyura
Level 1
Level 1

Hello everybody!

I'm trying to install Cisco Unity Connection 7 in my lab environment first time. I use the Cisco instruction for integration with CUCM 7

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinny050.html

Unity Connection says "No problems detected" at Check Telephony Configuration.

Cisco Voice Mail Ports are successefully registered with my CUCM.

the picture is fine until I am trying to reach voice mail hunt pilot number or any voice port number...

I hear "Your call cannot ne completed as dialed"

please help me in understanding the way to solve the problem...

1 Accepted Solution

Accepted Solutions

Aman Soi
VIP Alumni
VIP Alumni

Hi,

Please check for Partiton and CSS as said in th eabove DOC.

regds,

aman

View solution in original post

2 Replies 2

Aman Soi
VIP Alumni
VIP Alumni

Hi,

Please check for Partiton and CSS as said in th eabove DOC.

regds,

aman

Aman, thanx!

I've found I didn't insert phones in its CSS.

after inserting everything is ok!