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Beginner

CUCM 8.5.1 - Line "Update Shared Device Settings" not propagating.

Anyone know how to troubleshoot shared device settings?

  • Display (Internal Caller ID)
  • ASCII Display (Internal Caller ID)
  • Line Text Label
  • ASCII Line Text Label
  • External Phone Number Mask

Set these and Save. Then go back into the line, check the check boxes and "Propagate selected".

But it does not work. I have to now go to each phone that has that line as a button and update the 5 items above individually.

Have restarted the PUB and will restart the SUB tonight.

Just wondering if anyone else has seen/had this issue.

Running 8.5.1.10000-26.

No other issues are apparent with the system.

Everyone's tags (1)
3 REPLIES 3
Cisco Employee

CUCM 8.5.1 - Line "Update Shared Device Settings" not propagatin

Which Browser are you using. I have seen issues with Safari Browser!

Tapan

Beginner

CUCM 8.5.1 - Line "Update Shared Device Settings" not propagatin

Thanks Tapan...I am using IE 10 (On purpose - to see what issues it causes) - and had turned on Compatability mode but that made no difference.

Restarted the SUB today and the propagation of shared settings is now working!

Cisco Employee

CUCM 8.5.1 - Line "Update Shared Device Settings" not propagatin

In Future what you can do is try restarting the

DB Layer Monitor Service on the affected node.

Tapan

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