is this: we have a VOIP architechture with CUCM 8.5 with 100 telephones that operate their model is: 7942,7962,7975.
We have 135 additional posts that we want to integrate our solution. These phones have the model
To integrate this solution we buy licenses:
CIS-BES6K UCL-NETHERLANDS (135)
CIS-CON-SESV-UCMUCBAS SWSS SC (135)
Here is our need for support
1- What is the real model of licenses we need to add these new phones?
2- Can we change the licenses we bought for with versions compatible with our CUCM 8.5?
for 7821 ----Basic UCL
DX650--- enhanced UCL
7900 series ---Enhanced UCL
I suppose u would have bought DLUs .If that is the case, u can register these IP phones with CUCM 8.5 as well.
I got this reference BE6K-UCL-BAS
as to what i wish to install
But am abit confuse if it will work with the cucm 8.5
the part code which u have mentioned is for BE6000.
You need to select CUCM-USR-LIC-ADD for adding user licenses and LIC-CUCM-BASIC-A for Basic users / LIC-CUCM-USR-A for enhanced users [users less than 1000]
You can also get in touch with Cisco SE/AM for more clarity.
Am trying to add 7821 for instance when i go to Device=phone=add new i don't see the type in the list. support give me a tempo license for 12months. see license already added in attached file. after uploading the licenses the device was restarted
The version for my cucm is
Suggest u to upload device pack on one of the server and reboot it.
Before u uplaod Device pack, make a note of existing firmwares /take snapshot under Device ---Device settings---Device defaults so as to avoid upgradation for other IP phone models.
After u upload device pack, check again for device sdefaults and revert the firmware back to original ones and Save it.Now reboot server.
you can refer the below procedure which is mentioned in relese notes for uploading device pack
Step 1 Using your web browser, log in to the Cisco Unified Communications Operating System Administration web page.
Step 2 From the Software Upgrades menu, select Install/Upgrade.
Step 3 Fill in the appropriate values in the Software Location section and click Next.
Step 4 In the Available Software drop-down box, select the device package file and click Next.
Step 5 Verify that the MD5 has the correct value. Click Next.
Step 6 In the Warning box, verify that you selected the correct firmware and click Install.
Step 7 Check that you received a Success message.
Note Skip to Step 9 if rebooting the cluster
Step 8 Stop and restart the TFTP server.
Step 9 Reset the affected devices to upgrade the devices to the new load.