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David.Pellat
Beginner

CUCM 8.6 and Unity Live Call Recording

All,

I need to setup a solution whereby when a user is on an external call that they need to record, they can press a button on the phone that will direct the traffic to a unity server to silently record the voice stream.

Is this solution possible?

If so is there any good configuration guides or examples?

Thanks

David                  

3 REPLIES 3
ronpatel
Collaborator

HI

See if below link helps you.

http://www.ciscounitytools.com/Documents/Unity/LiveRecord/Help/LiveRecordAppNote.htm

regards

Ronak Patel

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Regards Ronak Patel Rate all helpful post by clicking stars below the answer.

The Version of Unity is Unity Connection  8.6.2

i will have a look for some relevant documentation. I assume the process would be the same?

Hi

Yes for Unity 8.x is same procedure.

http://www.cisco.com/en/US/docs/voice_ip_comm/unity/8x/administration/guide/8xcusag140.html#wp1057024

regards

Ronak patel

Rate helpful posts.

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
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