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Beginner

CUCM 8.6 DRS Backup

Hello all,

I was trying to do a backup for CUCM Cluster, when try  to configure Backup device from CUCM DRS Page, its shows "Update failed : Unable to access SFTP server. Please verify SFTP permissions.

The SFTP tool is freeftpd, iam able to take the backup of CUPS with the same SFTP client and PC.

CUCM is 8.6.2 Unrest.

Does anyone came across this issue?

Tnx

Bobby      

6 REPLIES 6
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Beginner

CUCM 8.6 DRS Backup

Are you able to ping the sftp server from the cucm ping tool.

Beginner

CUCM 8.6 DRS Backup

Hi Gurudath,

Ys iam able to ping SFTP Server from CUCM> OS Admin> Ping

Bobby

Hall of Fame Cisco Employee

CUCM 8.6 DRS Backup

Was it working before??

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Beginner

CUCM 8.6 DRS Backup

Hi Jaime,

We had succesful backups before. DRF Service are up.

tnx

Hall of Fame Cisco Employee

Re: CUCM 8.6 DRS Backup

Try deleting the backup device and see if that works

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate
Beginner

Re: CUCM 8.6 DRS Backup

share DRF logs

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