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Beginner

CUCM 8.6 with CME

i have one issue

we have two offices one local and one remote. on local office we have CUCM 8.6 and on remote we have CME on 2951 (165 phones). local office conneted to remote offices via vpn and if i have to dial user extesnion  let say 7.xxxx it will ring there ....

my problem is all the things are ok but when i am calling my name was not diplaying there ... only 3 digit extension but when they are calling back name is showing.

on router pattern side every thing is ok and caller name etc not restricted

any idea what would be the issue

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted

Muhammad,

Is the CCME configured as h323 gateway on CUCM? If it is, then go to the gateway and under call routing information- outbound calls, check "display ie delivery"  Then apply the config. Test again

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

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View solution in original post

6 REPLIES 6
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Hall of Fame Cisco Employee

What protocol are you using??

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
Highlighted

h323

Highlighted

Muhammad,

Are you on CUCM 8.6? If you are can you send debug voip ccapi inout from the CCME gateway.

Please include the calling and called number

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"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts
Highlighted

yes i m on CUCM 8.6

075264: Dec 20 17:40:53.457: //103886/80B822100800/CCAPI/ccCallSetupRequest:

   Calling Number=919(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),

   Called Number=2033(TON=Unknown, NPI=Unknown),

   Redirect Number=, Display Info=

   Account Number=Zubair Fakhro, Final Destination Flag=TRUE,

   Guid=80B82210-3E32-310D-0800-2E03AC10C811, Outgoing Dial-peer=20011

075265: Dec 20 17:40:53.457: //103886/80B822100800/CCAPI/cc_api_display_ie_subfields:

   ccCallSetupRequest:

   cisco-username=Zubair

   ----- ccCallInfo IE subfields -----

   cisco-ani=919

   cisco-anitype=0

   cisco-aniplan=0

   cisco-anipi=0

   cisco-anisi=1

   dest=2033

   cisco-desttype=0

   cisco-destplan=0

   cisco-rdie=FFFFFFFF

   cisco-rdn=

   cisco-rdntype=-1

   cisco-rdnplan=-1

   cisco-rdnpi=-1

   cisco-rdnsi=-1

   cisco-redirectreason=-1   fwd_final_type =0

   final_redirectNumber =

   hunt_group_timeout =0

075266: Dec 20 17:40:53.461: //103886/80B822100800/CCAPI/ccIFCallSetupRequestPrivate:

   Interface=0xBFC28FC, Interface Type=6, Destination=, Mode=0x0,

   Call Params(Calling Number=919,(Calling Name=)(TON=Unknown, NPI=Unknown, Screening=User, Passed, Presentation=Allowed),

   Called Number=2033(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

   Subscriber Type Str=Unknown, FinalDestinationFlag=TRUE, Outgoing Dial-peer=20011, Call Count On=FALSE,

   Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=)

075267: Dec 20 17:40:53.461: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

075268: Dec 20 17:40:53.461: :cc_get_feature_vsa malloc success

075269: Dec 20 17:40:53.461: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

075270: Dec 20 17:40:53.461:  cc_get_feature_vsa count is 8

075271: Dec 20 17:40:53.461: //-1/xxxxxxxxxxxx/CCAPI/cc_get_feature_vsa:

075272: Dec 20 17:40:53.461: :FEATURE_VSA attributes are: feature_name:0,feature_time:27690984,feature_id:44417

075273: Dec 20 17:40:53.461: //103887/80B822100800/CCAPI/ccIFCallSetupRequestPrivate:

   SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

075274: Dec 20 17:40:53.461: //103887/80B822100800/CCAPI/ccCallSetContext:

   Context=0xA022828

075275: Dec 20 17:40:53.461: //103886/80B822100800/CCAPI/ccSaveDialpeerTag:

   Outgoing Dial-peer=20011

075276: Dec 20 17:40:53.461: //103887/80B822100800/CCAPI/cc_api_update_call_info:

   Interface=0xBFC28FC, Call Id=0x195CF

075277: Dec 20 17:40:53.461: //103887/80B822100800/CCAPI/cc_api_call_proceeding:

   Interface=0xBFC28FC, Progress Indication=NULL(0)

075278: Dec 20 17:40:53.461: //103887/80B822100800/CCAPI/cc_api_call_alert:

   Interface=0xBFC28FC, Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

075279: Dec 20 17:40:53.461: //103887/80B822100800/CCAPI/cc_api_call_alert:

   Call Entry(Retry Count=0, Responsed=TRUE)

075280: Dec 20 17:40:53.461: //103886/80B822100800/CCAPI/ccCallAlert:

   Progress Indication=NULL(0), Signal Indication=SIGNAL RINGBACK(1)

075281: Dec 20 17:40:53.461: //103886/80B822100800/CCAPI/ccCallAlert:

   Call Entry(Responsed=TRUE, Alert Sent=TRUE)

075282: Dec 20 17:40:53.461: //103887/80B822100800/CCAPI/cc_api_get_called_ccm_detected:

   CallInfo(ccm detected=0)

075283: Dec 20 17:40:53.461: //103887/80B822100800/CCAPI/ccCallFeature:

   Feature Type=25, Call Id=103887

075284: Dec 20 17:40:53.465: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 2033

075285: Dec 20 17:40:53.465: //-1/xxxxxxxxxxxx/CCAPI/cc_setupind_match_search:

   Try with the demoted called number 1

075286: Dec 20 17:40:53.465: //103886/80B822100800/CCAPI/cc_api_get_delay_xport:

   CallInfo(delay xport=FALSE)

075287: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/cc_api_call_disconnected:

   Cause Value=16, Interface=0x17F3F890, Call Id=103867

075288: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/cc_api_call_disconnected:

   Call Entry(Responsed=TRUE, Cause Value=16, Retry Count=0)

075289: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/ccConferenceDestroy:

   Conference Id=0x2FE3, Tag=0x0

075290: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/ccConferenceDestroy:

075291: Dec 20 17:40:54.133: confID:0x2FE3; callEntry1 callID1:0x195BB, type:6; callEntry2 callID2:0x195BC, type:6

075292: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x2FE3, Source Interface=0x17F3F890, Source Call Id=103867,

   Destination Call Id=103868, Disposition=0x0, Tag=0x0

075293: Dec 20 17:40:54.133: //103868/23AB91A98B4F/CCAPI/cc_api_bridge_drop_done:

   Conference Id=0x2FE3, Source Interface=0x149E3C98, Source Call Id=103868,

   Destination Call Id=103867, Disposition=0x0, Tag=0x0

075294: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/cc_generic_bridge_done:

   Conference Id=0x2FE3, Source Interface=0x149E3C98, Source Call Id=103868,

   Destination Call Id=103867, Disposition=0x0, Tag=0x0

075295: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=16)

075296: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

075297: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/cc_api_get_transfer_info:

   Transfer Number=NULL

075298: Dec 20 17:40:54.133: //103868/23AB91A98B4F/CCAPI/ccCallDisconnect:

   Cause Value=16, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

075299: Dec 20 17:40:54.133: //103868/23AB91A98B4F/CCAPI/ccCallDisconnect:

   Cause Value=16, Call Entry(Responsed=TRUE, Cause Value=16)

075300: Dec 20 17:40:54.133: //103868/23AB91A98B4F/CCAPI/cc_api_get_transfer_info:

   Transfer Number=NULL

075301: Dec 20 17:40:54.133: //103867/23AB91A98B4F/CCAPI/cc_api_call_feature:

   Feature Type=6, Interface=0x17F3F890, Call Id=103867

075302:  Dec 20 17:40:54.133: %VOIPAAA-5-VOIP_CALL_HISTORY: CallLegType 1,  ConnectionId 23AB91A949F211E28B4FD22AD0F17B2B, SetupTime 17:38:30.383  Turkey Thu Dec 20 2012, PeerAddress 2025, PeerSubAddress ,  DisconnectCause 10  , DisconnectText normal call clearing (16),  ConnectTime 17:38:57.613 Turkey Thu Dec 20 2012, DisconnectTime  17:40:54.133 Turkey Thu Dec 20 2012, CallOrigin 2, ChargedUnits 0,  InfoType 2, TransmitPackets 0, TransmitBytes 0, ReceivePackets 5819,  ReceiveBytes 931040

Calling = 919

Called = 2033

Highlighted

Muhammad,

Is the CCME configured as h323 gateway on CUCM? If it is, then go to the gateway and under call routing information- outbound calls, check "display ie delivery"  Then apply the config. Test again

Please rate all useful posts

"'Nature is too thin a screen, the glory of the omnipresent God bursts through it everywhere"-Ralph Waldo Emerson

Please rate all useful posts

View solution in original post

Highlighted

Perfect !