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cucm 9.1.2 personal directory problem

Good morning,

few weeks ago I've upgraded my callmanager to version 9.1.2 ( old version was 7.1.5).

All works well except the  phone personal directory.

For that I've restarted the Tomcat service, and after this action the personal directory was working.

But after few days  the personal directory is already not working.

 I've restarted tomcat and then personal  was working.

and so on....

Eachone can help me?

Thanks in advance

Regards

 

giancarlo

 

 

 

3 REPLIES 3
Suresh Hudda
Rising star

I would try to downgrade/upgrade the firmware on one phone and will check which firmware works. Its not theoretical method but it worked for me couple of times.

Suresh

Hi thanks for help, but is not more simple th check the phone firmware.

But it's strange because all other services are working correctly.....

I've 2000 ipphones of various models, and all phones have the firmware with bugs?????

 

 

 

Ajay Viswanath
Beginner

Hello,

 

What is the error when you try to access personal directory, how are you accessing it from phone/web..?. How is the system performance.virtual memory/CPU etc.

Cheers

Aj

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