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CUCM 9971 Pickup on screen notifications

Jason Aarons
Level 6
Level 6

The CUCM 9971 has some visual on-screen Pickup notifications.  Can I adjust how long these pickup notifications are on-screen? 

 

Is  there a Service Parameter for timeouts etc for the visual Pickup notifications and audio notifications?

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi Jason,

Please check the following.

https://tools.cisco.com/bugsearch/bug/CSCtl23013/?reffering_site=dumpcr

Group pickup visual notification timer different on SIP and SCCP phones
CSCtl23013

Symptom:
The group pickup visual notification timer on SIP IP phones is the same as the "Call Park Display Timer" Service Parameter whereas for SCCP phones display the visual notification for only 10 seconds no matter what the value of the Call Park Display timer is.

Conditions:
N/A

Workaround:
None

HTH

Manish