What is the complete call manager version? (a.b.c.ddddd-e)?
When did you start observing this?
Did this work before?
Also please send me the output of the following commands:
run sql select * from directorypluginconfig
run sql select * from directorypluginschedule
Just wanted to look at this 8.6.2 bug in addition to the good tips from Sreekanth (+5)
When a customer uses 6 hour schedule to have a directory sync we would see that the "Next Re-Sync Time" value on the web-page (under LDAP Directory configuration) does not change periodically after every sync.
The LDAP syncs would work fine but there might be one or two LDAP Syncs that can get skipped.
CUCM version 8.6.2
"May your heart always be joyful
And may your song always be sung
May you stay forever young "
Good catch there Rob! That seems to be the issue .
CSCue47475 is the original defect that was opened for it.
maleksalim, you would need to upgrade the CUCM to 188.8.131.5281-1 to fix this. That's an ES and only TAC can provide this.
This is also fixed in 184.108.40.20600-28 and 220.127.116.1117-2.