Hi
Please follow these steps and please let me know if it worked for you:
If you have access to the CallManager CLI please do the following steps:
** The WEB account **
1. Log on to CLI on your CallManager with the User/Password.
2. utils reset_ui_administrator_name
3. utils reset_ui_administrator_password
In case you do not have access to the CallManager CLI please do the following steps:
Note:
During this procedure, you will be required to remove and then insert a valid CD or DVD in the disk drive to prove that you have physical access to the system.
Procedure:
Step 1: Log in to the system with the following username and password:
?Username: pwrecovery
?Password: pwreset
The Welcome to admin password reset window displays.
Step 2: Press any key to continue.
Step 3: If you have a CD or DVD in the disk drive, remove it now.
Step 4: Press any key to continue.
The system tests to ensure that you have removed the CD or DVD from the disk drive.
Step 5: Insert a valid CD or DVD into the disk drive.
The system tests to ensure that you have inserted the disk.
Step 6: After the system verifies that you have inserted the disk, you get
prompted to enter a new Administrator password.
Note:
The system resets the Administrator username to admin. If you want to set
up a different Administrator username and password, use the CLI command set
password.
Step 7: Reenter the new password.
The system checks the new password for strength. If the password does not
contain enough different characters, you get prompted to enter a new
password.
Step 8: After the system verifies the strength of the new password, the
password gets reset, and you get prompted to press any key to exit the
password reset utility.
Regards
Ronak Patel
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Regards
Ronak Patel
Rate all helpful post by clicking stars below the answer.
