Please i need help for below alert message, AM very new to CUCM.
Please find the attach snapshots for alert message.
From some days alerts msg pop ups once login to CUCM-PUB
The system is operating with an insufficient number of licenses. If additional licenses to cover the shortage are not configured in your Cisco Prime License Manager within 12 days, you will no longer be able to provision users and devices.
Please help me how to solve the issue.
Solved! Go to Solution.
You need additional 10 Basic and 2 essential license to cover the number of devices installed in CUCM.You have 12 more days to resolve it, if you fail you cannot make any changes on the devices. if you remove the additional device, your warning will go.
once u get the license you can add these devices back to CUCM.
These kind of license issue will also arise when u don't associate the owner-ID with a device. if a user use multiple device without owner ID, the CUCM will count individual device license and won't use the Enhanced plus or CUWL license.
Owenr-ID is very much important for the proper utilization of License. in your case, you created jabber. may be you created the jabber for the same person who use desk phone. if you don't associate the owner-ID CUCM will consume license for both desk device(based on the models) and enhanced license for a Jabber. in that case your CUWL license will be unused. and the license requirement will be met by borrowing from upper tier.
as a workaround you can remove the devices which are showing none as there are not register with the CUCM. once you associated the owner-ID and make license utilization proper or adding the required licenses, you can add it back. make a note of the devices Mac which you are removing.
Devices consume licenses the moment they're configured, doesn't matter if they're registered or not, or if they never register. Similarly, you free up licenses the moment you delete a device.
Might want to reach out to a reputable consultant to get some assistance understanding how to handle this in the future and look at your configuration to see if licenses are being used properly with your current configuration or not.