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CUCM & Unity call handler

Vijay Patil
Level 3
Level 3

We are planning to receive a call on one DID number which is hunting with 5 other DID numbers , also setup voice announcement after office hours and holidays..

Is this possible with CUCM & Unity connection ..how can i proceed with this

 

call will receive on DID + 91 22-7219-5301  where 5302, 5303, 5304 where in Hunt group

1 Reply 1

HARIS_HUSSAIN
VIP Alumni
VIP Alumni

1) route the call to 5301 to Unity Connection. Create a call handler with Office hours and after office hours recordings. 

Then transfer call to Hunt Pilot number say 1111 mapped to the required extension in Line group 5302, 5303, 5304.

 

You have to use Holiday setting and Working Hours in Unity Connection to play the different recording.

 

*** Please rate helpful post; Mark "Accept as a Solution" if applicable

Thanks,
Haris

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