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CUCM Auto-Attendant changes

a.alaslai
Level 1
Level 1

Hello, 

I have the CUCM version 11.5 

we already implement everything and it is running and working fine

I have already auto respond we someone call ex xxxx and press 1 or 2

what I want is how to change these messages ?? is it possible or I need to remove everything and reinstall

   

4 Replies 4

Nashaatmusa
Level 1
Level 1

Hello مرحبا,

Do you mean changing the Auto-Attendant message on Unity Connection ?

Thanks.

Hi 

yes this is what I mean 

Hello, 

You can check the following documentation : https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag060.pdf.

You just need to know what is the call handler on your Auto Attendant is the hitting one so you can change it.

Thanks.

Thanks 

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