CUCM backup : local agent not responding

[ahmed]

Hi,

i have only single CUCM PUB (not cluster) 10.5 and one IM presence 10.5 for jabber, when i did backup on CUCM with IM Presence options checked, i got message due to "local agent not responding". but when i unchek the IM presence options, cucm backup 100% succeed.

i've checked cucm certificates expired about months ago.

what i need to do

Regards,

ahmed

[Chris Deren]

First regenerate expired certificates, then restart the DRS local and master services on CUCM and IMP nodes.

[ahmed]

Hi chris thanks for reply,

if i don't regenerate certificates and just go upgrade to 11.5 for both cucm and imp, what happen ?

Regards,

ahmed

[Chris Deren]

Recommendation is to always have valid certs and I personally would take care of it before doing anything major such as an upgrade, with that being said technically it should still work.