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CUCM BE 6.0,1 missing help files

Patrick Colbeck
Participant
Participant

If I click on help on any screen in CM management I get a 404 error and no help. In Unity Connection management it works fine. Do I have to download and install a help file ? I have the system set to English (I am in the UK).

3 Replies 3

smahbub
Frequent Contributor
Frequent Contributor

Check if the Master Agent is running or port 4040 is in use.

mchandak
Rising star
Rising star

You are running into Bug ID CSCsi48388. Though this one refers to JPN it has a few duplicate bugs attached to it. You need to install ES 2118.001 to get a fix for this.

Hope this helps

Thanks

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