cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Community Helping Community

211
Views
0
Helpful
2
Replies

CUCM Call Transfer Logic Question

Hello,

I just need to talk this logic out and see if it is sound.  I am mid-rebuild on my lab and need to solve a problem...thanks in advance!

  • CSS setup
    • CSS-A includes Partition_A
    • CSS-B includes Partition_A & Partition_B
  • Device Config
    • Gateway is in Partition_A with CSS-A
    • Receptionist is in Partition_A with CSS-B
    • User is in Partition_B with CSS-B

Desired Behavior:

They would like the gateway to only be able to dial the Receptionist.  And then for the receptionist to be able to transfer calls from the gateway, as needed, to the Users.  The users need to be able to dial out through the gateway and reach the receptionist.

I just want to verify that the transferred calls by the receptionist will still connect since the Users are in a partition that is not accessible by the Gateway's CSS.  I know this is basic stuff but for some reason I am just drawing a blank right now!  Frustrating....

I know this is convoluted but they want to make sure there is an extra level of separation from the gateway to the users to prevent some legacy DID behavior (LONG STORY).

Again..thanks! 

Everyone's tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Cisco Employee

Only the phone doing the

Only the phone doing the transfer need to have access to the target DN.

HTH

java

if this helps, please rate

View solution in original post

2 REPLIES 2
Hall of Fame Cisco Employee

Only the phone doing the

Only the phone doing the transfer need to have access to the target DN.

HTH

java

if this helps, please rate

View solution in original post

Highlighted

Thanks for the response!

Thanks for the response!  That is what I thought but just wanted to verify.

CreatePlease to create content
Content for Community-Ad
FusionCharts will render here