CUCM conference Bridge not registered

[Anukalp S]

Hi.. I am facing challenge with CUCM 11 pub and Sub as Subscriber is not showing registered under media resource >>conference bridge, although DB replica seems working as any change on Pub is reflecting on Sub also. I tried to reboot Sub as well but still same issue.

Find and List Conference Bridges

Conference Bridge Name	Description	Device Pool	Status	IPv4 Address	Copy
	CFB_2	CFB_UCM11-192.168.211.143	Default	Registered with 192.168.211.143	192.168.211.143
	CFB_4	CFB_UCM11-192.168.211.144	Default	None	None

[Chris Deren]

Is the  Cisco IP Voice Media Streaming App service started on the node?

[Anukalp S]

Hi.. It is activated..please suggest

Cisco Unified Serviceability-Service Activation

Server*	-- Select a Server -- 192.168.211.143--CUCM Voice/Video 192.168.211.144--CUCM Voice/Video
Check All Services

CM Services

	Service Name	Activation Status
	Cisco CallManager	Activated
	Cisco IP Voice Media Streaming App	Activated
	Cisco CTIManager	Activated
	Cisco Extension Mobility	Activated
	Cisco Extended Functions	Activated
	Cisco DHCP Monitor Service

[R0g22]

If the node has the service running and it still shows as None, check the service parameter for IPVMS and ensure that the run flag for the CFB is not set to False.

[Anukalp S]

Hi, Run flag is set to True, please suggest.

Service Parameter Configuration

Server	192.168.211.143--CUCM Voice/Video (Active) 192.168.211.144--CUCM Voice/Video (Active)
Service	Cisco AMC Service (Active) Cisco Audit Event Service (Active) Cisco Bulk Provisioning Service (Inactive) Cisco CTIManager (Active) Cisco CTL Provider (Active) Cisco CallManager (Active) Cisco CallManager SNMP Service (Active) Cisco Certificate Authority Proxy Function (Inactive) Cisco DRF Local (Active) Cisco DRF Master (Active) Cisco Database Layer Monitor (Active) Cisco DirSync (Inactive) Cisco Directory Number Alias Lookup (Active) Cisco Directory Number Alias Sync (Inactive) Cisco Extended Functions (Active) Cisco Extension Mobility (Active) Cisco IP Manager Assistant (Active) Cisco IP Voice Media Streaming App (Active) Cisco Intercluster Lookup Service (Inactive) Cisco Location Bandwidth Manager (Active) Cisco Log Partition Monitoring Tool (Active) Cisco RIS Data Collector (Active) Cisco Serviceability Reporter (Active) Cisco TAPS Service (Inactive) Cisco Tftp (Active) Cisco Trace Collection Service (Active) Cisco Trust Verification Service (Active) Cisco WebDialer Web Service (Active) Cisco Wireless Controller Synchronization Service (Inactive)
All parameters apply only to the current server except parameters that are in the cluster-wide group(s).

Cisco IP Voice Media Streaming App (Active) Parameters on server 192.168.211.144--CUCM Voice/Video (Active)

Parameter Name	Parameter Value	Suggested Value

Annunciator (ANN) Parameters

Call Count		48
Run Flag	True False	True

Interactive Voice Response (IVR) Parameters

Call Count		48
Run Flag	True False	True

Conference Bridge (CFB) Parameters

Call Count		48
Run Flag	True False	True

Media Termination Point (MTP) Parameters

Call Count		48
Run Flag	True False	True
Enable Pass Through	True False	True

[R0g22]

Can you restart IPVMS on this node and then check ?

[Anukalp S]

Hi.. i have tried rebooting this node twice, but still issue is there.

[R0g22]

You would need to pull IPVMS logs from that node through RTMT and share here. I can take a look what is going on.

[Anukalp S]

please find trace logs attached.

[R0g22]

These are not trace. I need the following -

</ServiceName>
<ServiceName name="Cisco IP Voice Media Streaming App">
<FileType name="sdi">
<FileName name="/var/log/active/cm/trace/cms/sdi/cms00000049.txt" modifiedDate="Mon May 07 22:23:03 IST 2018" size="2097098"></FileName>
<FileName name="/var/log/active/cm/trace/cms/sdi/cms00000050.txt" modifiedDate="Mon May 07 22:23:34 IST 2018" size="777836"></FileName>
</FileType>

[R0g22]

Adding to that is the issue being reported only for CFB on this node or do your MTP/MOH/Annunciator appear as None as well ?

[Anukalp S]

Hi.. all these showing as none.

[Chris Deren]

Is there some kind of firewall between CUCM nodes blocking SCCP traffic by any chance (port TCP 2000)?

If not, you should review the logs for clues.

[Anukalp S]

Hi..these is no firewall, both nodes are in same location and on same network.

[Ratheesh Kumar]

Hi there

Could you try this. Login into Subscriber from GUI. Cisco Unified Serviceability >>>  Tools >>> Control Center >>> Network Services. Then try to access the PUB. If you are getting any kind of errors here, most probably you are pointing to a certificate issue. If you are able to access PUB, then go ahead and restart the RIS Data Collector service on all nodes in the cluster.

Hope this helps!

Cheers
Rath!

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