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CUCM conference issue

gchiarapa_value
Level 1
Level 1

We are facing some problems to make conference, when the conference button is pressed the first call is not joined to second call.

 

Any ideas?

 

tks

3 Replies 3

sampath9614
Level 1
Level 1
Check the css and partitioms. If created meet me partition then all the participants should have access to that css. To initiate the conference first you need to strat the meeting by dialing the bridge number using meet me softkey. Oncethehost joined then all the remaining participants should be joined.

In this case, we're not meet me, It's a conference between an extension and 2 external phone number.

Have you already checked all the basics?

MRG/MRGL?

CFB registered?

What troubleshooting have you done so far?

I'm assuming this is CUCM as you don't mention what you're using.

HTH

java

if this helps, please rate
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