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Explorer

CUCM Device Pool

Hello,

i have  2 sites HO and DR, CUCM is setup in distributed call processing as one cluster, HO phones in HO device pool and DR phones in DR device pool. everything is perfect when the users are on their desk phones dialing to PSTN according to their CSS

Question:

 when HO users travel to DR and when they login in EM, they will get their profile & privileges of CSS and they will be able to reach PSTN ?? becz DR phones device pool, line css,locations,are different, do all these will affect HO user profile.

19 REPLIES 19
Highlighted
Rising star

Is it distributed call

Is it distributed call processing or clustering over WAN? If it same cluster, then yes, the HO user will get the HO privileges when he logs in to his EM profile from DR site.
//Suresh Please rate all the useful posts.
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Explorer

Dear Suresh,Is it distributed

Dear Suresh,

Is it distributed call processing & clustering over WAN?

yes and also clustering over WAN it is in same cluster.

 

the HO user will get the HO privileges when he logs in to his EM profile from DR site.

if yes then the HO user's PSTN call will travel from DR to HO PSTN VG. Then the question is where the device pool is playing a role??? want to know much deeper the role of the device pool.

thanks

 

 

 

 

Highlighted
Rising star

Clark,The Device Pool

Clark,

The Device Pool contains a lot of resources and settings that get applied to devices. What exactly are you trying to do or what questions do you have? Do you not want the HO users to use the HO VG when they're at DR? If so, you can configure Physical Locations and Device Mobility. So that when the users from HO are in DR, they would use the CSS of the site, which would route the calls out the DR VG.

Device Mobility


This chapter provides information about device mobility, which allows Cisco Unified Communications Manager to determine whether the phone is at its home location or at a roaming location. Cisco Unified Communications Manager uses the device IP subnets to determine the exact location of the phone. By enabling device mobility within a cluster, mobile users can roam from one site to another and acquire the site-specific settings. Cisco Unified Communications Manager then uses these dynamically allocated settings for call routing, codec section, media resource selection, and so forth.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/9_1_1/ccmfeat/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91/CUCM_BK_C3E0EFA0_00_cucm-features-services-guide-91_chapter_010111.html

HTH

Regards,

Yosh

HTH Regards, Yosh
Highlighted
Explorer

Dearswhat i want is HO users

Dears

what i want is HO users when they sit in DR they should go from HO VG.

In my setup HO user in HO device pool and DR users in DR device pool and route list contains standard local route group and failover route group (DR VG E1 links)  incase when the standard local route group all e1 fails it will use failover route group (DR VG E1 links which are dedicated for HO failover)

Please make sure the device profile is configured with correct Line CSS to match the HO patterns.

so as confirmed by suresh that it will consider the Line CSS of the UDP  so the user of HO will not face any issues when they login in DR phones

 

Highlighted
Advocate

Helloyes , you should see

Hello

yes , you should see everything very well. Kindly check the below link for Extension mobilty over clutser . Extension mobilty is only subscribe service for IPphone , so no changes will apply .

 

https://supportforums.cisco.com/video/11928861/extension-mobility-cross-cluster-configuration

 

thanks

please rate all useful information

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Explorer

Dear islam,just to confirm

Dear islam,

just to confirm ,the link you have provided to me is for the EM between two different cluster (inter cluster) ????, for intra cluster it is normal EM usually we configure as below.

EM service,

UDP + Line

enable EM service on UDP

enable EM service on phone and enable EM on the device.
 

Thanks

Highlighted
Advocate

Hiyup , completely true.

Hi

yup , completely true. Other useful documents for intra clutser find the below:-

http://cdesigner.eu/content/15-extension-mobility-cucm-v-86

http://cciev.ciscovoicetech.com/cucm-extension-mobility-configuration/

 

thanks

please rate all useful information

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Explorer

Dear Islam/SureshHO users are

Dear Islam/Suresh

As per your reply the things are not working.

HO users are not able to call GSM when they logged in  DR device pool phones and vice versa.

Thanks

Highlighted
Advocate

Hi 1- The extension mobilty

Hi

 

1- The extension mobilty work , correct?. Your problem right now that you are able to dial GSM calls.Please confirm.

 

Thanks

please rate all useful information

Highlighted
Explorer

Dear Islam,the EM work but

Dear Islam,

the EM work but the user is not able to call PSTN.

 

Thanks

Highlighted
Advocate

hello1- are u able to see

hello

1- are u able to see that phone registered to your cluster ?.

2- try to do call internally?.

3-Can you check the partition and CSS?.You should able to do calls , you did the difficult part , now the issue will be very easy.

 

Thanks

please rate all useful information

Highlighted
Advocate

hellocan you check the EMCC

hello

can you check the EMCC  CSS which configured under device profile which will be used during login.

 

Thanks

please rate all useful information

Highlighted
Explorer

Dear Islam,the EM is within

Dear Islam,

the EM is within the cluster and not EMCC.

 

1- are u able to see that phone registered to your cluster ?.

phones is regsitered to Branch CUCM (subscriber)

2- try to do call internally?.

Internal calls perfect ( by access code 8 + EXT)

3-Can you check the partition and CSS?.You should able to do calls , you did the difficult part , now the issue will be very easy.

Generally it should work. when a HO user whoes phone DP is different and he is using another department DP ??  whenever i dial i get a fast busy tone.

thanks

Highlighted
Advocate

helloSorry i though that your

hello

Sorry i though that your problem within EMCC  .so can you check the CSS under the device profile " Device > Device Settings > Device Profile" for the extension which have the problem

 

Thanks

please rate all useful information

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