CUCM ELM login fails

[YAARUB F. MILAD]

ELM Fails to login with CUCM App user credentials

any ideas?

[Aman Soi · Accepted solution]

Hi,

what is the exact CUCM version u are using?

was this working earlier or any changes have happened?

What is the exact error message u  get?

from CLI , can u run the command license management list users to check whether the user entered is correct or not [case sensitive]

regds,

aman

[Aman Soi]

try the command from CLI.

license management reset user password.

It would ask for The Username and New Password.

regds,

aman

[YAARUB F. MILAD]

yes, I did use the command and add a user similar to the one i use for app interface