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CUCM Erlang Calculations/Busy Hour reporting etc.

rcrumm_2
Explorer
Explorer

Hi,

I am running CUCM 9.1.1a and was wondering if there is a new native reporting tool for reporting calls? I don't see one but wanted to ask.

Also id there an opensource application someone can recommend?

I need to know how many calls we are making by hour of the day.

Thanks,

Randall

2 REPLIES 2

Chris Deren
Hall of Fame Master Hall of Fame Master
Hall of Fame Master

CDR data is available and CAR tool can be ran from servicibility page for very basic reports.

Chris

Sent from Cisco Technical Support iPhone App

afrancis95
Beginner
Beginner

We do a call logger that can support unlimited sites. We always recommend you download the free trial and have a play to see if it suits your needs.

It has AXL sync and we provide free help configuring and setting up so fairly straightforward. 

http://www.tri-line.com/cisco/

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