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CUCM ext number show diff name from end user

chinpohpang851
Beginner
Beginner

When i dial an ext number the phone shows user A but end user is B. Dialing ext number is user A and search directories shows correct user B.

Looks like call is redirected to mobile phone number but I can't find where's the settings.

Both end user, device profile settings and even directory number are correct.

1 Reply 1

chinpohpang851
Beginner
Beginner
problem solved. There's another phone system and call was directed and settings not in CUCM.
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