Hi Cisco Support Team
I have CUCM Publisher and Subscrbier running on MCS7816I3.
I am not able to access through web into the server although it still respond to pings.
Below is the error message which i received through SSH on publisher.
java.io.FileNotFoundException: /var/log/active/platform/log/cli.bin (Read-only file system)
at java.io.RandomAccessFile.open(Native Method)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:212)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.restoreIndex(ciscoRollingFileAppender.java:100)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.setFile(ciscoRollingFileAppender.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:196)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:155)
at org.apache.log4j.xml.DOMConfigurator.setParameter(DOMConfigurator.java:530)
at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:182)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:140)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.java:153)
at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurator.java:415)
at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:384)
at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:783)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:666)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:616)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:584)
at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:687)
at sdMain.main(sdMain.java:597)
java.lang.NullPointerException
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.updateIndex(ciscoRollingFileAppender.java:117)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.nextFileName(ciscoRollingFileAppender.java:92)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.append(ciscoRollingFileAppender.java:74)
at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:57)
at org.apache.log4j.Category.callAppenders(Category.java:187)
at org.apache.log4j.Category.forcedLog(Category.java:372)
at org.apache.log4j.Category.info(Category.java:674)
at sdMain.main(sdMain.java:611)
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].
Welcome to the Platform Command Line Interface
WARNING:
The /common file system is mounted read only.
Please use Recovery Disk to check the file system using fsck.
I issued the show hardware command on publisher and subscriber.
publisher
admin:show hardware
HW Platform : 7816I3
Processors : 1
Type : Family: Unknown
CPU Speed : 3200
Memory : 2048 MBytes
Object ID : 1.3.6.1.4.1.9.1.898
OS Version : UCOS 4.0.0.0-28
Serial Number : KQRBVPT
RAID Version :
RAID Firmware Version: N/A
RAID BIOS Version: N/A
BIOS Information :
1.38
RAID Details :
No RAID status found.
Subscriber
admin:show hardware
RAID Version :
RAID Firmware Version: N/A
RAID BIOS Version: N/A
BIOS Information :
1.38
RAID Details :
No RAID status found.
I also issued utils create report hardware on both ther servers and below is the output
Publisher
admin:utils create report hardware
*** WARNING ***
This process can take several minutes as the disk array, remote console,
system diagnostics and enviromental systems are probed for their current
values.
Continue (y/n)?y
Internal CLI failure
Subscriber:
admin:utils create report hardware
*** WARNING ***
This process can take several minutes as the disk array, remote console,
system diagnostics and enviromental systems are probed for their current
values.
Continue (y/n)?y
IBM detected - collecting system information...Done
The hardware report files are:
4364PAQ_KQRBVND_20120313-222934.xml.gz
4364PAQ_KQRBVND_20120313-222934.txt
HardwareReportConsoleOutput_20120313102931.txt
To retrieve the hardware report files, use CLI command:
file get activelog platform/log/<filename>
where: <filename> is the name of the file as listed above.
How i can resolve this problem please need help on it.
Regards
